British Gas

Help & Advice

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Account Settings
Account Settings Guide

Help with your account, including password and PIN changes and updating your details.
Heating
Heating Guide

Help with how to amend your heating schedule and an overview on various features available.
iTunes Store
Remote Control
Remote Control Guide

Help with Smart Phone apps, and information on how to control your system remotely.
Temperature
Temperature Guide

Help with your temperature graphs and how to set up any required temperature alerts.
Google Play Store
Self Help Guide


Self Help Guide
Help if you have a problem with your Remote Heating Control not working as expected.

Thermostat Guide
Thermostat Guide

Manufacturer’s Instructions for your Smart Link Thermostat including how to change the batteries.

For technical assistance please call
0800 980 8614

Alternatively you can email
help@myhomesupport.britishgas.co.uk

 
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